Terms and Conditions
*Last updated: [1st August 2025]
Welcome to Charlenz.shop. By accessing or using our website, services, or products, you agree to be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. General Information
Charlenz.shop offers a range of digital services (like website designs, YouTube thumbnails, business cards) and physical products (books, study accessories, household goods), as well as affiliate product links.
2. Use of Our Website
By using this site, you confirm that:
– You are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
– You will not misuse the content or services on this website.
– You agree not to copy, distribute, or republish any content without written permission.
3. Digital Products
All digital items (e.g., designs, templates, graphics) are delivered electronically via email or download links. These are non-refundable once delivered or accessed, unless the product is defective.
4. Physical Products
Details on shipping, returns, and refunds of physical products, please refer to our [Refund & Return Policy](https://charlenz.shop/refund_returns/).
5. Affiliate Links and Sponsored Products
Some products on this website may be offered through third-party affiliate partners. When you click on such links and make a purchase, we may earn a small commission at no extra cost to you.
We are not responsible for the quality, delivery, or customer service of affiliate products. Please review the third party’s policies before making a purchase.
6. Pricing & Payments
All prices listed are in INR (₹) unless stated otherwise. We reserve the right to change prices at any time without prior notice.
All payments must be made through approved payment gateways. We do not store your payment information.
7. Intellectual Property
All content on Charlenz.shop—including logos, images, graphics, designs, and text—is the intellectual property of Charlenz.shop or its licensors. You may not use, reproduce, or modify any content without permission.
8. Limitation of Liability
Charlenz.shop will not be held responsible for any indirect, incidental, or consequential damages that result from:
– Use or inability to use our services/products
– Errors or inaccuracies in product descriptions
– Delays or failures in delivery caused by third-party vendors
9. Changes to Terms
We reserve the right to modify these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website constitutes acceptance of the updated terms.
10. Contact Us
For any questions regarding these Terms, please contact us at: support@charlenz.shop